Tony99 Terms & Conditions — The Complete Guide for Malaysian Users

1 Acceptance of Terms & Conditions

Welcome to tony99. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and tony99 ("Company", "we", "Platform"). These Terms govern your use of the website, mobile app, and all services provided by tony99.

By accessing the tony99 website, registering an account, making a deposit, or using any feature of our platform, you automatically agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the tony99 platform and must cease use immediately.

These Terms are to be read together with Privacy Policy and policies Responsible Gaming tony99, which forms part of the overall agreement between you and us.

2 Account Eligibility & Registration

To register and use the tony99 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old or older at the time of account registration.
• Not prohibited by local or international law from participating in online gambling activities.
• Registering only for yourself and not on behalf of another person or business entity.
• Providing accurate, complete, and current information during the registration process.
• Has never had an account previously closed by tony99 for a breach of terms.

Tony99 reserves the right to request identity verification (KYC) at any time to confirm user eligibility. Documents that may be requested include a national ID, driving licence, passport, or proof of current address. Failure to provide the requested documents within the stipulated timeframe may result in access restrictions or account closure.

3 User Account & Responsibilities

Each user is only permitted to hold one (1) active account only on the tony99 platform. Owning more than one account — whether using the same or different information — is strictly prohibited and considered a serious breach of our terms.

You are fully responsible for:

• Keeping your account username and password confidential. tony99 will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
• Notify the tony99 support team immediately if you suspect your account has been accessed by an unauthorised party.
• Ensuring that the personal information in your account is kept up to date and accurate at all times.
• Do not share your account or allow others to use it under any circumstances.

Tony99 supports two-factor authentication (2FA), which can be enabled for added security. We strongly recommend all users activate this feature to protect their accounts from unauthorized access.

4 Fund Deposits & Withdrawals

Tony99 supports a wide range of payment methods popular in Malaysia, including online banking, FPX transfers, and digital wallets. All financial transactions are processed through secure, encrypted channels.

Regarding deposits:

• The minimum deposit amount is as stated in the Deposit section of the platform at any given time.
• Deposit funds will be credited to your account as soon as the transaction is confirmed by the payment provider.
• Tony99 does not charge any additional fees for deposits; however, your bank or digital wallet provider may apply their own charges.
• All deposits must be made from a bank account or digital wallet registered in your own name.

Regarding withdrawals:

• Withdrawal requests will be processed once all bonus wagering requirements have been met and KYC verification is complete.
• Withdrawals will be credited only to the bank account registered in your profile.
• Tony99 reserves the right to request additional verification for withdrawal requests exceeding certain limits to ensure user security.
• Any attempt to withdraw funds obtained through suspicious means or in violation of the terms will be investigated and may result in a freeze of funds.

5 Bonuses, Promotions & Rewards

Tony99 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and special sports event promotions. Each bonus offer is subject to specific terms and turnover requirements.

General terms applicable to all tony99 bonuses:

• Bonuses may only be claimed by eligible members in accordance with the respective promotion's terms.
• The wagering requirement must be met before any winnings from bonus funds can be withdrawn.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash without meeting the applicable wagering requirements.
• Only one promotional bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Tony99 reserves the right to cancel or modify any promotion at any time with reasonable notice.
• Abuse of the bonus system, including hedging wagers or using multiple accounts to claim bonuses, will result in bonus forfeiture and possible account closure.

The tony99 VIP Programme offers exclusive benefits to loyal members, including higher withdrawal limits, personalised bonuses, and priority customer service. VIP membership is determined based on betting activity and cannot be purchased directly. Visit the VIP to find out more.

6 Game Rules & Wagering

All games offered on the tony99 platform — including Sports Betting, Live Casino, Slot Games, and bingo — have their own specific rules that all users must adhere to.

• All game results are final once confirmed by the system. No appeals may be made against valid game outcomes.
• In the event of a technical disruption affecting game outcomes, tony99 reserves the right to void or adjust bets based on available system records.
• Bets placed after the outcome of an event has become publicly known (including as a result of broadcast delays) will be voided.
• Tony99 uses independently audited random number generators (RNG) across all casino games to ensure fairness for all users.
• Odds and betting limits are subject to change without prior notice depending on market conditions.

Tony99 reserves the right to reject or void any wagers suspected of being placed using insider information, automated software (bots), or any unfair means. Users found employing such methods will face strict action, including account closure and fund freezing.

7 Prohibited User Conduct

Tony99 users are required to conduct themselves in a courteous and responsible manner at all times. The following actions are strictly prohibited and may result in disciplinary action, including account closure:

• Using automated software, bots, scripts, or any technological tools to automate betting or exploit the system.
• Colluding with other users to manipulate game outcomes or unfairly exploit bonuses.
• Submitting false information during registration, KYC verification, or any other interaction with the platform.
• Using your tony99 account for money laundering or any other illegal activities.
• Making threats, using offensive language, or behaving rudely towards support staff or other users.
• Registering a new account after a previous account was closed due to a terms violation.
• Attempting to hack, disrupt, or compromise the security of the tony99 platform in any way.

8 Account Suspension & Closure

Tony99 reserves the right to suspend or close any user account at any time for the following reasons:

• The user has violated any provision of these Terms & Conditions.
• The user is unable to verify their identity or eligibility when requested.
• There is suspicious or unusual activity in the account that requires further investigation.
• Requests from relevant legal authorities.
• The user has personally requested account closure through the provided support channels.

If your account is suspended or closed, tony99 will notify you via your registered email. Any legitimate fund balance (after deducting ineligible bonuses) will be returned to you via the original payment method within a reasonable timeframe, subject to any ongoing investigation.

Users may also choose to close their own account at any time by contacting the tony99 support team. We recommend ensuring there are no active bonus balances before requesting account closure.

9 tony99 Liability Limits

To the extent permitted by applicable law, tony99 shall not be liable for:

• Any financial losses arising from betting or gaming decisions made by the user.
• Service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or third-party failures.
• Losses arising from unauthorised access to a user's account due to the user's own negligence in safeguarding their login credentials.
• Any financial decisions made based on information found on the tony99 platform.

Tony99 provides a platform for entertainment purposes only. Users are solely responsible for all betting decisions made. Please only wager with money you can afford to lose.

10 Responsible Gaming

Tony99 is deeply committed to the well-being of our users. Gambling should be a fun form of entertainment, not a source of stress or financial hardship. We provide a range of tools to help users maintain healthy control:

• Daily/Weekly/Monthly Deposit Limit: You can set your own deposit limits to manage your spending.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Cool-Off Period: Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion: Option to permanently self-exclude from the platform if you feel it is necessary.

If you or someone you know has a gambling problem, please visit the Responsible Gaming for more information and available support resources.

11 Changes to Terms & Conditions

Tony99 reserves the right to amend, modify, or update these Terms & Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Any material changes will be communicated to users via:

• In-platform notifications on tony99 while you are logged in.
• Notification email to the address registered in your account.
• Announcements on the tony99 homepage or news page.

Continued use of the tony99 platform after the effective date of any changes will be considered your acceptance of the updated terms. If you disagree with the changes made, you must stop using the platform and may request account closure through our support team.

The latest version of these Terms and Conditions is always accessible on this page. The date of the most recent update will always be displayed at the top of this document for your reference.

12 Contact Us

If you have any questions, concerns, or need further clarification regarding these Terms & Conditions, the tony99 team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform.
• Email: [email protected] — we aim to respond within 24 hours on business days.

For frequently asked questions about platform usage, bonuses, or your account, you may also visit our FAQ which is regularly updated with useful information.